How do you calculate change readiness? With change initiatives failing 70% of the time, examining how to prepare yourself and your team for change before you start is important.

Having good personal resilience is about how well you bounce back from adversity in your personal or business life. There are always areas for improvement, so how can you improve your own levels of resilience and be a more effective leader?    Take a few minutes to complete the Personal Resilience Diagnostic to identify from the […]

The Trust Equation is a concept first proposed in The Trusted Advisor by David Maister, Charles Green and Robert Galford, and it aims to resolve the issue of quantifying trust. 

Change is coming so fix the roof while the sun is shining. Change is part of life. So why can’t we embrace it, but more importantly, act before we get into crisis mode and have to move urgently? We struggle to do it now because it’s not yet raining, and the pain isn’t great enough. […]

You need to embrace mistakes. I’m sure we’ve all learnt great things from our past mistakes. So capturing this knowledge is essential. However, ‘Lessons Learnt’ exercises often fall short. There’s a difference between sharing what went wrong and setting meaningful actions. So, what if you had a De-Brief process that executed successful and unsuccessful projects? […]